Terms of Service
The terms and conditions governing your use of bloomerroofing.com and the services provided by Blooms Roofing.
1. Acceptance of Terms
By accessing bloomerroofing.com (the "Site"), submitting an inspection request, signing a service proposal, or otherwise engaging with Blooms Roofing ("Blooms," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any additional terms incorporated herein by reference. If you do not agree to these Terms, please do not use our Site or services.
These Terms apply to all visitors and customers, including those who access only general information on the Site, those who submit contact or inspection request forms, and those who enter into written service agreements with Blooms. In the event of a conflict between these Terms and a signed written contract for roofing services, the written contract shall govern with respect to the specific service engagement.
2. Services Description
Blooms Roofing provides residential and commercial roofing services including but not limited to: roof inspection and assessment (including thermal infrared inspection); roof replacement and repair; storm damage documentation and insurance claim coordination; metal roofing installation; commercial membrane system installation; and sustainability-focused roofing assemblies. Services are provided only in states where Blooms holds a current, active contractor license. A current list of licensed states is available upon request.
Free inspection services are offered as a no-obligation assessment. The provision of a free inspection does not create a contractual obligation for either party to proceed with any paid services. All paid services require a separate signed written agreement prior to commencement of work.
3. Inspection and Assessment Terms
Our free inspection services are provided as a professional courtesy. Inspection findings and recommendations represent the professional judgment of our licensed inspectors based on conditions observed at the time of the inspection. Conditions may change over time, and inspections do not constitute a warranty or guarantee of future performance. Written inspection reports are provided for informational purposes and reflect observed conditions at the time of the inspection only.
Infrared thermographic inspections require specific environmental conditions to produce reliable results. We schedule thermal inspections under conditions that meet industry standards (minimum temperature differential between interior and exterior). Results of thermal inspections that were conducted outside of appropriate conditions will be noted in the written report.
Customer cooperation is required for comprehensive inspections, including: providing safe access to the roof, attic, and relevant interior spaces; disclosing any known pre-existing conditions, prior repairs, or damage; and informing us of any scheduling constraints that may affect inspection completeness.
4. Service Proposals and Contracts
Written proposals prepared by Blooms are valid for 30 days from the date of issuance unless otherwise noted in the proposal document. After 30 days, material pricing and availability may have changed and a revised proposal may be required. Proposals become binding agreements only upon execution of a written contract signed by an authorized representative of Blooms and by the customer.
Scope changes discovered during project execution (such as additional deck damage identified after tear-off that was not visible during inspection) will be documented in a written change order presented to the customer for approval before additional work proceeds. Blooms will not expand project scope or increase project cost without written customer authorization.
5. Payment Terms
Payment terms are specified in each written service contract. Standard terms are as follows unless otherwise negotiated in the signed contract: a deposit of 25–35% of the total project cost is due upon signing, sufficient to secure materials and schedule the project; the remaining balance is due upon satisfactory project completion and customer sign-off at the final walkthrough. We accept check, ACH bank transfer, and major credit cards. A processing fee may apply to credit card payments above a threshold specified in the service contract.
Invoices not paid within 30 days of the due date specified in the contract may accrue interest at a rate of 1.5% per month (18% annually) on the unpaid balance, unless a different rate is specified in the contract or prohibited by applicable law. Customer is responsible for all reasonable costs of collection, including attorney's fees, if payment is not made when due.
6. Warranty Terms
Blooms' craftsmanship warranty ("Warranty") covers defects in installation workmanship — including improper fastening, inadequate flashing, valley failures, and similar installation-related defects — for the period specified in the signed service contract (5, 15, or 25 years depending on the selected service tier). The Warranty is fully transferable to subsequent owners of the property upon written notice to Blooms.
The Warranty does not cover: damage caused by events outside our control, including wind events exceeding the design specification of the installed materials, hail impacts above the material's rated impact resistance, or other acts of nature; damage resulting from modifications to the roofing system made by parties other than Blooms without our prior written consent; conditions that existed prior to our installation and that were documented in the inspection report; normal wear and aging of materials over time; and damage resulting from improper maintenance, abuse, or misuse.
The Warranty operates in addition to, and does not replace, any manufacturer's material warranty applicable to the installed products. Manufacturer warranties are issued directly by the manufacturer and are subject to the manufacturer's terms and conditions. Blooms will assist in facilitating manufacturer warranty claims to the extent within our authority.
7. Insurance Coordination
Where customers request our assistance with insurance claim coordination, Blooms acts as an advocate on the customer's behalf and does not act as a licensed public adjuster. Our coordination services include: preparing and presenting damage documentation to the customer's insurance adjuster; attending adjuster site meetings at the customer's request; and following up with adjusters regarding disputed findings. Insurance coordination services are included in our storm response engagement and do not incur a separate fee. Outcomes of insurance claims are determined solely by the insurance carrier and are not guaranteed by Blooms.
Customers are responsible for the terms of their own insurance policies, including applicable deductibles. Blooms will not waive, absorb, or otherwise circumvent any insurance deductible on behalf of a customer, as this practice may constitute insurance fraud under applicable state law.
8. Customer Responsibilities
Customers are responsible for: ensuring that Blooms personnel have safe, unobstructed access to the work site on scheduled dates; removing or protecting personal property, vehicles, and exterior furniture from the work area prior to project commencement; disclosing any underground utilities, septic systems, or other subsurface features that could be affected by materials or equipment; providing timely responses to communications regarding scope changes or schedule modifications; and obtaining any required permits where the permit is the customer's responsibility under applicable local ordinances (Blooms typically obtains permits as part of the service — this will be specified in the written contract).
9. Limitation of Liability
To the maximum extent permitted by applicable law, Blooms' total liability to you for any claim arising from or related to our services or these Terms shall not exceed the total amount paid by you for the specific service giving rise to the claim. In no event shall Blooms be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, even if Blooms has been advised of the possibility of such damages.
Nothing in these Terms limits liability that cannot be excluded or limited under applicable law, including liability for personal injury caused by our negligence, or any other liability that cannot be lawfully excluded.
10. Dispute Resolution
We encourage customers to contact us directly to resolve any concerns before pursuing formal dispute resolution. Most issues can be resolved efficiently through direct communication. In the event of a dispute that cannot be resolved informally: the parties agree to attempt mediation through a mutually agreed-upon mediator before initiating arbitration or litigation. If mediation does not resolve the dispute within 60 days, either party may pursue binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association, conducted in Charlotte, North Carolina. The prevailing party in any arbitration shall be entitled to recover reasonable attorney's fees and costs.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction where necessary to prevent irreparable harm. These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.
11. Website Use
The content on bloomsroofing.com, including text, images, graphics, and educational articles, is provided for general informational purposes. All content is the property of Blooms Roofing or used with appropriate license, and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.
You agree not to use our website in any way that violates applicable law or regulation; that is fraudulent, false, or misleading; that interferes with the website's operation or security; or that infringes on the intellectual property rights of Blooms or third parties. We reserve the right to terminate access to the website for users who violate these Terms.
12. Disclaimer of Warranties for Website
The website and its content are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be available uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify, suspend, or discontinue the website at any time without notice.
Educational content on our blog and knowledge base is provided for general informational purposes and does not constitute professional engineering or legal advice. Roofing conditions vary, and any recommendations should be evaluated by a licensed professional in the context of your specific property and jurisdiction.
13. Changes to Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will post the revised Terms on this page with an updated "Last Updated" date. We will provide additional notice (such as a website announcement) for material changes that may significantly affect your rights. Your continued use of our website after the effective date of revised Terms constitutes acceptance of those Terms.
If you have questions about these Terms, please contact us by phone.
- ✉ info@bloomsroofing.com
- Phone: (555) 372-9000
- Mail:12238 Emerson Dr Brighton, MI 48116, USA